About SkinCeuticals
OUR PROMISE
ADVANCED SKINCARE BACKED BY SCIENCE.
Our mission is to improve skin wellbeing. Dedicated to this purpose, we make one simple promise - to provide advanced skincare backed by science.
Born from decades of research that led to pivotal breakthroughs in antioxidants, our high potency formulas are concentrated in pure actives and proven to penetrate optimally into skin.
Made in the USA, our clinical skincare is used by dermatologists, plastic surgeons, and medi-spas for daily homecare and to complement aesthetic procedures. We formulate to correct signs of ageing, protect healthy skin, and help prevent future damage.
OUR PROMISE
ADVANCED SKINCARE BACKED BY SCIENCE.
Our mission is to improve skin health. Dedicated to this purpose, we make one simple promise—to provide advanced skincare backed by science.
Born from decades of skin cancer research that led to pivotal breakthroughs in antioxidants, our high potency formulas are concentrated in pure actives and proven to penetrate optimally into skin.
Made in the USA, our clinical skincare is used by dermatologists, plastic surgeons, and medi-spas for daily homecare and to complement aesthetic procedures. We formulate to correct signs of aging, protect healthy skin, and prevent future damage.
OUR HISTORY
The SkinCeuticals story started long before the company's founding in 1994, thanks to the pivotal research performed by Dr. Sheldon Pinnell. In the years since, we have continued to pave the way with breakthroughs that have changed the face of skin science.
MILESTONES
- 1997: SkinCeuticals launches Serum 10 and Serum 15.
- 1999: The addition of vitamin E boosts the potency of SkinCeuticals' antioxidant formulations by doubling the level of photo-protection.
- 2002: SkinCeuticals introduces the first 100% physical sunscreen, Physical UV Defense SPF 30.
- 2005: C E Ferulic launches with a combination of ferulic acid plus vitamins C and E.
- 2008: The introduction of Phloretin CF establishes a new class of antioxidants.
- 2011: The launch of Phloretin CF Gel marks an entirely new antioxidant delivery system.
SKINCEUTICALS AND COMMUNITY RESPONSIBILITY
At SkinCeuticals, skin wellbeing is our first priority, and we feel it's our responsibility to share our valuable knowledge and resources with the world. We support several key causes that further skin science research, promote skin health awareness, and demonstrate a commitment to skincare safety, as well as environmental awareness.
HELP CHANGE THE FUTURE OF WOMEN SURGEONS
SkinCeuticals, together with ReSurge International, a global not-for-profit dedicated to increasing access to reconstructive surgical care in developing countries, has created Pioneering Women in Reconstructive Surgery. Through this initiative, we are committed to educating and advancing the first generation of local women reconstructive surgeons in developing nations, who often face significant technical and cultural obstacles to gaining acceptance in their field.
TOP QUESTIONS
Where do I buy SkinCeuticals products?
SkinCeuticals is proud to work with a network of professional skincare partners worldwide, including in Australia. Our products are available through authorised dermatologists, plastic surgeons, medical spas, and other qualified premium skincare professionals To find a skincare professional near you please visit our Clinic Locator. Additionally, our products can be purchased online at www.skinceuticals.com.au and through an Authorised Online Retailer that specialise in cosmeceuticals and advanced skincare.
What in-office procedures and professional treatments does SkinCeuticals offer?
SkinCeuticals offers a range of professional peels and facial treatments performed by SkinCeuticals skincare professionals in doctors' offices and medical spas. When these targeted skincare solutions are combined with a customised SkinCeuticals at-home regime, the result is healthier skin with visible improvement in signs of accelerated skin ageing and other skin conditions.
To find a skincare professional near you please visit our Clinic Locator.
How do I ensure my SkinCeuticals products are not fake, diluted and safe?
To ensure your SkinCeuticals products are authentic, please purchase through this website www.skinceuticals.com.au or visit our Authorised Retailers page for a full list of all approved retail partners.
Do you sell online?
SkinCeuticals is sold in Australia online on the official SkinCeuticals website, www.skinceuticals.com.au. In addition, a select group of Authorised Retailers offer our products.
Is SkinCeuticals found worldwide?
SkinCeuticals is sold in 25 countries around the world through dermatologists, plastic surgeons, medical spas, select pharmacies, and premium spas.
What standards are followed in the formulation of SkinCeuticals products?
SkinCeuticals is committed to the highest, medical-grade formulation standards, and uses only pharmaceutical-grade ingredients. We subject our final formulations to extensive clinical testing that proves they deliver on their claims. Our products are produced in small batches and packaged under closely monitored, sterile conditions to ensure optimal potency and freshness.
Why are SkinCeuticals products different?
SkinCeuticals products are backed by science from the first stages of their development through the packaging of the final formulations. Extensive medical-grade clinical testing that proves our products’ efficacy sets SkinCeuticals apart.
What does an antioxidant do for my skin?
Antioxidants provide protection from free radicals that cause damage deep within the skin. Unlike sunscreens that protect skin from UV rays, antioxidants prevent skin damage caused by other environmental aggressors such as infrared radiation, pollution, cigarette smoke, alcohol, and more. SkinCeuticals antioxidants have also been proven to reverse skin damage, including fine lines, wrinkles, and discolouration.
Who is Dr. Sheldon Pinnell?
As SkinCeuticals founding scientist and chief medical advisor, our founder established SkinCeuticals as the skincare industry's antioxidant authority. With nearly 40 years of experience researching and developing technologies that help to prevent accelerated skin aging and skin cancer. Dr. Pinnell’s work solidified SkinCeuticals position as a leader in scientifically validated skincare.
CONTACT US
Your Customer Care team is just a phone call away. For General Enquiries please call 1300 060 116 or email us at [email protected]. If you are looking for a SkinCeuticals skincare professional, please use our Skincare Professional Locator.
For additional Customer Service information, please click here.
To see if we can answer your question now, please click here to view our frequently asked questions.
We're available during the below times
Monday - Saturday
8:00am - 5:00pm AEST
The SkinCeuticals story started long before the company's founding in 1997 thanks to the pivotal research performed by Dr. Sheldon Pinnell. In the years since, we have continued to pave the way with breakthroughs that have changed the face of skin science.
MILESTONES
- 1997: SkinCeuticals launches Serum 10 and Serum 15.
- 1999: The addition of vitamin E boosts the potency of SkinCeuticals' antioxidant formulations by doubling the level of photo-protection.
- 2002: SkinCeuticals introduces the first 100% physical sunscreen, Physical UV Defense SPF 30.
- 2005: C E Ferulic launches with a combination of ferulic acid plus vitamins C and E.
- 2008: The introduction of Phloretin CF establishes a new class of antioxidants.
- 2011: The launch of Phloretin CF Gel marks an entirely new antioxidant delivery system.
Physicians and skincare professionals define cosmeceuticals as products on the cutting-edge between cosmetics and pharmaceuticals. Active ingredients in cosmeceuticals are expected to be clinically proven to enhance skincare efficacy. At SkinCeuticals, our products provide scientifically proven skin improvement crafted in elegant formulations for customized skincare regimens.
Learn More >Responsibility
At SkinCeuticals, we are committed to supporting initiatives that improve the lives of patients and the environment in which they live.
GIVING BACK
SkinCeuticals, together with ReSurge International, a global not-for-profit dedicated to increasing access to reconstructive surgical care in developing countries, has created Pioneering Women in Reconstructive Surgery. Through this initiative, we are committed to educating and advancing the first generation of local women reconstructive surgeons in developing nations, who often face significant technical and cultural obstacles to gaining acceptance in their field.
Learn More >MINIMIZING OUR ENVIRONMENTAL FOOTPRINT
SkinCeuticals is committed to improving its impact on the environment in all aspects of development. Through optimization efforts, we continue to reduce our use of shipping cartons and corrugate material. In 2016, we modernized our fulfilment center to use wind turbines to measurably improve our carbon neutrality.
Where do I buy SkinCeuticals products?
SkinCeuticals is proud to work with a network of professional skincare partners throughout the United States. Our products are available through authorized dermatologists, plastic surgeons, medical spas, and other qualified premium skincare professionals. To find a skincare professional near you visit our locator. Additionally, our products can be purchased online at SkinCeuticals Australia and through other authorized online retailers that specialize in cosmeceuticals and advanced skincare.
What in-office procedures and professional treatments does SkinCeuticals offer?
SkinCeuticals offers a range of clinical-grade professional peels and facial treatments performed by SkinCeuticals skincare professionals in doctors' offices and medical spas. When these targeted skincare solutions are combined with a customized SkinCeuticals at-home regimen, the result is healthier skin with visible improvement in signs of accelerated skin aging and other skin conditions. Learn more >
How do I ensure my SkinCeuticals products are not fake, diluted and safe?
To ensure your SkinCeuticals products are authentic, please purchase through an authorized retailer. Visit our Authorized Retailers page for a full list of all approved retail partners.
Do you sell online?
SkinCeuticals is sold online on the official SkinCeuticals website. In addition, a select group of authorized online retailers offer our products. Learn more >
Is SkinCeuticals found worldwide?
SkinCeuticals is sold in 25 countries around the world through dermatologists, plastic surgeons, medical spas, select pharmacies, and premium spas. For a full list of where SkinCeuticals is available worldwide, visit our International page.
What standards are followed in the formulation of SkinCeuticals products?
SkinCeuticals is committed to the highest, medical-grade formulation standards, and uses only pharmaceutical-grade ingredients. We subject our final formulations to extensive clinical testing that proves they deliver on their claims. Our products are produced in small batches and packaged under closely monitored, sterile conditions to ensure optimal potency and freshness.
Why are SkinCeuticals products different?
SkinCeuticals products are backed by science from the first stages of their development through the packaging of the final formulations. Extensive medical-grade clinical testing that proves our products’ efficacy sets SkinCeuticals apart from other cosmeceutical brands on the market.
What does an antioxidant do for my skin?
Antioxidants provide protection from free radicals that cause damage deep within the skin. Unlike sunscreens that protect skin from UV rays, antioxidants prevent skin damage caused by other environmental aggressors such as infrared radiation, pollution, cigarette smoke, alcohol, and more. SkinCeuticals antioxidants have also been proven to reverse skin damage, including fine lines, wrinkles, and hyperpigmentation. Learn more >
Who is Dr. Sheldon Pinnell?
As SkinCeuticals founding scientist and chief medical advisor, Dr. Sheldon Pinnell established SkinCeuticals as the skincare industry's antioxidant authority. With nearly 40 years of experience researching and developing technologies that help to prevent accelerated skin aging and skin cancer. Dr. Pinnell’s work solidified SkinCeuticals position as a leader in scientifically validated skincare. Learn more about Dr. Pinnell >
Please feel free to contact us via Live Chat, by filling out the form below, or call us toll-free at 1-800-771-9489. If you are looking for a SkinCeuticals skincare professional, please use our Skincare Professional Locator.
Tracking your order
Once your order has shipped, you will receive a Shipping Confirmation email with a tracking number for your order. Please allow approximately 3-5 days for the processing and shipping of all orders.
Shipping Update
Due to COVID-19 safety measures to protect our shipping employees at this time, orders may take longer to process and shipping times may increase to 3 – 5 business days.
Shoprunner Update
Due to COVID-19 safety measures to protect our shipping employees at this time, Shoprunner orders may take longer to process and shipping times may increase to 3 – 5 business days.
For additional Customer Service information, please click here.
To see if we can answer your question now, please click here to view our frequently asked questions.
